Shipping

Products are dispatched from us between 1-2 days from when the order is placed. See below our expected delivery times.

NZStandardNZD $5.003-5 Working Days
ExpressNZD $8.00Next Day by 1pm
EuropeStandard€ 5.004-8 Working Days
USStandardUSD $8.007-14 Working Days
UKStandardGBP £5.0010-14 Working Days
ROWStandardUSD $8.0010-20 Working Days

*The shipping times given are based on estimations provided by NZ Post and our couriers. We cannot guarantee that orders will be received within this time frame. Please allow up to 30 days for your order when selecting standard shipping terms; this is a tracked service and you should have received your tracking code in your shipping confirmation email.

NZ delivery

All orders have an estimated delivery time of 3-5 working days within NZ, this does not include processing time. We offer an express next day delivery service. Please note that for next day delivery there is a cut off time of 11am.

Please note that we do not offer Saturday express delivery, and so if an order is placed on Thursday with Express next day delivery after the cut off time that the order will be delivered on the following Monday.

Free standard shipping on all orders over $50 within NZ.

International delivery

Depending on your location and the items you order, there may be duties and taxes to pay. The receiver is responsible for these and Maitri does not cover these costs.

Our international delivery is sent tracked as standard. This means that you will be able to check the location of your order during transit.

General notes

  • Unfortunately we are unable to delivery to PO boxes.
  • Price is based on weight and can be calculated at checkout.